Ulapha:
Ikhaya FAQ

FAQ

Ngingakwazi ukwenza ngokwezifiso ilogo?

Yebo. Sicela usithumele i-imeyili iphethini yakho yelogo, sizokunikeza umsebenzi wobuciko wamahhala wokuklama noma ukunikezwa.

Yiziphi izindleko zokuthumela nezokuphatha?

Impahla izobalwa ngokuya ngevolumu nesisindo sempahla lapho usukhokha. Izimali zokudlulisa ziyahlukahluka ngokuya ngemithetho yasebhange lakho.

Sithini isikhathi sokulethwa kwe-oda?

Zonke izimpahla zethu zithunyelwa zisuka ezindaweni zokugcina izimpahla eChina. Ukuthunyelwa komoya kuthatha izinsuku eziyisi-7 kuye kweziyi-15 zokusebenza. Ukuthunyelwa kolwandle kuthatha izinsuku ezingama-35 kuye kwezingama-55 zokusebenza. Isikhathi esiqondile sokudiliva sincike ekhelini lakho.Ireferensi yesikhathi se-Logistics ezifundeni ezahlukene:I-USA naseNingizimu-mpumalanga ye-Asia: izinsuku ezingama-25 kuya kwezingu-30.INyakatho Melika, i-Europe kanye neMpumalanga Ephakathi, ngaphandle kwe-United States: izinsuku ezingu-45 kuya kwezingu-55.

Uletha kanjani?

Sinethimba lezokuthutha elichwepheshile. Ngokungeziwe kwezokuthutha ngamachweba, sinikeza insizakalo yokulethwa kwekhaya elula eNyakatho Melika, eYurophu, eNingizimu-mpumalanga ye-Asia, eMpumalanga Ephakathi nezinye izifunda namazwe.

Ngililandelela kanjani i-oda lami?

Ezokuthutha nge-port, i-bill of lading izonikezwa ngemva kokuthunyelwa. Ukulethwa ekhaya, sizohlinzeka ngenombolo yokulandelela kanye nesixhumanisi sokulandelela senkampani ehambisanayo yezinto ezifana ne-UPS noma i-Fedex. Ungakwazi ukulandelela ukuhamba kwe-oda lakho noma kunini.

I-oda lami lifike lonakele noma lilahlekile?

Uma i-oda lakho lilimele noma lilahlekile, sicela uthumele isithombe somkhiqizo owonakele, ibhokisi lokupakisha kanye nebhili ye-logistics ekhelini lethu le-imeyili, phakathi nezinsuku zokusebenza ezingu-7 zokuthola, abasebenzi bethu bazophendula ngosuku olulodwa lokusebenza ukuxazulula inkinga yakho.

Ingabe unaso isitifiketi sokukala sothintana naye ngokudla noma esinye isitifiketi?

Singahlinzeka ngezitifiketi ezihlukahlukene zokuphepha zokudla ezifana ne-FDA, i-DGCCRF, i-LFGB, njll.

Izindlela Zokukhokha

Izindlela zokukhokha ezitholakalayo: i-visa, i-mastercard, i-T/T, i-PAYPAL.